Privacy policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or shop with us.

1. Information We Collect

We collect the following types of information:

  • ✅ Personal Information: Name, email, phone number, shipping address, billing details, and payment information when you make a purchase or sign up for our services.
  • ✅ Browsing Data: IP address, browser type, device details, and pages visited for analytics and website improvement.
  • ✅ Cookies & Tracking Technologies: We use cookies to enhance your experience and provide personalized recommendations.

2. How We Use Your Information

We use your information to:

  • 🔹 Process orders, payments, and deliveries.
  • 🔹 Improve our website, services, and customer support.
  • 🔹 Send promotional offers, newsletters, and updates (only with your consent).
  • 🔹 Detect fraud, secure transactions, and comply with legal requirements.

3. Data Protection & Security

We implement industry-standard security measures to protect your data. However, no online platform can guarantee 100% security.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • ✔️ Trusted third-party service providers (such as payment gateways and courier partners) to fulfill your orders.
  • ✔️ Legal authorities if required for fraud prevention, compliance, or legal obligations.

5. Your Rights & Choices

  • 🔹 You can update, correct, or delete your personal information by contacting us.
  • 🔹 You can opt out of marketing emails by clicking the unsubscribe link in our emails.
  • 🔹 You can disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: support@shivanishoppingmall.in
📞 Phone: +91 9381741701