Terms of service

Terms of Service

Welcome to Shivani Shopping Mall! These Terms of Service outline the rules and regulations for using our website and services. By accessing or shopping with us, you agree to comply with these terms.

1. General Terms

  • ✅ You must be at least 18 years old or have parental consent to use our services.
  • ✅ We reserve the right to modify, suspend, or discontinue any part of our services at any time.
  • ✅ By placing an order, you agree to provide accurate and complete information.

2. Product Information & Pricing

  • 📌 We strive to provide accurate product descriptions, images, and prices. However, errors may occur, and we reserve the right to correct them.
  • 📌 Prices are subject to change without notice. Discounts and offers may vary.

3. Orders & Payments

  • ✔️ Order Acceptance: We may refuse or cancel any order due to product unavailability, payment issues, or suspected fraud.
  • ✔️ Payment Methods: We accept [mention payment options]. All transactions are secure and encrypted.
  • ✔️ Cancellations: Orders can be canceled before they are shipped. Once shipped, our Return & Refund Policy applies.

4. Shipping & Delivery

  • 🚚 We offer domestic shipping to select locations. Shipping times may vary based on location and carrier services.
  • 🚚 We are not responsible for delays caused by unforeseen circumstances, such as weather conditions or courier service disruptions.

5. Returns & Refunds

📦 Our Return & Refund Policy applies to all purchases. Please review it for details on eligibility and process.

6. User Conduct

You agree NOT to:

  • ❌ Use our website for fraudulent or unlawful activities.
  • ❌ Copy, distribute, or misuse any content from our website without permission.
  • ❌ Interfere with the security or functionality of our website.

7. Intellectual Property

All website content, including images, text, logos, and designs, is the property of Shivani Shopping Mall and protected under copyright laws. You may not use, reproduce, or distribute our content without written permission.

8. Limitation of Liability

  • ⚠️ Any direct, indirect, or incidental damages resulting from your use of our website or services.
  • ⚠️ Product misuse, incorrect sizing, or dissatisfaction beyond our Return Policy.
  • ⚠️ Unauthorized access to your account due to security breaches.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your data.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website after updates means you accept the new terms.

11. Contact Us

For any questions or concerns, reach out to us at:

📧 Email: support@shivanishoppingmall.in
📞 Phone: +91 9381741701