Refund policy
Returns & Refunds
We strive to provide you with the best shopping experience. However, if you are not completely satisfied with your purchase, we’re here to help!
✅ No Exchange and No Returns
Please note that we do not offer exchanges or accept returns under any circumstances.
Damaged or Incorrect Products
🚨 If you receive a damaged, defective, or wrong item, please notify us within 24 hours of delivery. Be sure to include clear photos of the issue for quick assistance.
📞 Need Help?
For any questions regarding returns or refunds, feel free to contact us at +91 9381741701.
Shivani Shopping Mall reserves the right to modify this policy at any time without prior notice.